Customer service teams can help tackle loneliness.
In an article for ‘My Customer’ editor Chris Ward writes:
“It’s been predicted that up to 75% of all customer service calls will be made out of loneliness by 2026. What can organisations do to ensure they’re combatting this challenge in a sincere and effective manner?”
Read the full article outlining challenges and solutions for customer service staff facing increasingly complex calls from clients with loneliness and mental health issues, and how their organisations can be part of the solution.
Check out our own ‘Let’s End Loneliness’ tips on 10 things businesses and organisations can do to tackle loneliness.